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Refund policy

What's the Warranty Policy?


Full Lifetime Built-in America Warranty

This lifetime warranty extends to the original consumer purchase of the following World Series of Cornhole products (hereinafter referred to as the "Product"):

  • Under World Series of Cornhole's full lifetime warranty, World Series of Cornhole will repair or replace with an item of equivalent value, at its option, any covered product or part which is found to be defective under normal use and service, without charge, and within a reasonable amount of time after notification and delivery of the covered product (as set forth below), for the lifetime of the covered products. If the covered products or parts still contain a defect in materials or workmanship after a reasonable number of attempts by World Series of Cornhole to remedy the defect, the covered product owner is entitled to either a refund of the purchase price or a replacement of the covered product or its part without charge.
  • World Series of Cornhole's full lifetime warranty does not cover normal maintenance and service, ordinary wear and tear, and does not apply to any covered products or parts which have been lost or stolen; or subject to misuse, neglect, intentional damage, carelessness, accident; unauthorized or improper disassembly, adjustments, modifications, or repairs made or attempted by anyone other than a qualified technician following World Series of Cornhole authorized procedures; or as a result of failure to follow the covered product's operating and care instructions.
  • Other than shipping requirements, no charge will be made for such repair or replacement of in-warranty products. World Series of Cornhole strongly recommends that the product is insured for value prior to mailing.

WARRANTY LIMITATIONS

  • The full warranties stated above are in lieu of any and all other warranties, expressed or implied, including but not limited to, merchantability and fitness for a particular purpose. World Series of Cornhole's liability shall under no circumstances exceed the actual amount paid by the owner of the defective covered product or component part. World Series of Cornhole shall not be liable for indirect, incidental, consequential or special damages with respect to economic loss, injury, death, or property damage, whether as a result of breath of these warranties, negligence or otherwise, even if it has been informed of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of implied warranties and/or incidental or consequential damages, so the above limitations or exclusions may not apply to you.
  • The full warranties stated above give you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction.
  • The full warranties stated above are only valid for residents of the United States. For residents of other countries, please contact the local authorized World Series of Cornhole Consumer Care Team for assistance.
  • The full warranties stated above are effective January 1, 2024, and supersede any and all other warranties.

What About Returns and Refunds?

Returns

  • Returns may be accepted within 365 days of purchase. After 365 days, we unfortunately cannot offer a refund or exchange.
  • For return eligibility, your item must be unused and in the same condition you received it. It must also be in the original packaging.
  • To return your product, please mail it to 8978 United Lane, Suite 100, Athens, OH 45701, United States. Please include your name and order number on the package.
  • You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you may vary.
  • If shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refunds

  • Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within 30 days.

Late or Missing Refunds

  • If you haven’t received a refund, check your bank account again.
  • Then try to contact your credit card company, it may take some time before your refund is officially posted.
  • Next contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at info@cornhole.org.

Gifts

  • If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
  • If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.